Why "how are you" is so difficult to Finns

I've worked almost ten years with UK and US people. I had heard about and experienced the "how are you" -culture few times, but properly I experienced it the first time when I started working with them and traveled there more. In the first years, I actually answered to the "How are you" question properly even to the cashiers and waitresses. I did tell about long travels, difficulties with time difference or what was actually ongoing on my mind. Then at some point I realized that they don't actually give a shit about how I am, but that's just their way of being polite.

In Finland, when someone asks "How are you", they actually mean it. Most of the times people genuinely want to know is everything OK and is there something new ongoing. World is slowly changing even in Finland,, but we've had the mentality to only talk when there's something to say. So the always coming "how are you" questions are quite strange.

I've learned a lot in my trips about the "how are you" culture, but even nowadays I'm confused in when the question comes from someone you know or even consider a friend. I'm not really sure if they actually want to know how I am or is just their way of saying hi.

In my recent London trip I again noticed myself actually answering to the "how are you" question with a proper answer at least twice. They were people who I hadn't seen for a while, but I considered as a work friends, people who might have actually cared about how I was doing. When I was answering to the question, I did notice from their body language that they were not actually expecting me to answer.

The whole "how are you" thing is just too difficult for Finns. I would encourage anyone working with Finns to skip the "How are you" part, if you don't actually mean it. We will not get offended, because we don't realize that's something one should do. Next time you meet a Finn, just say Hi.

Written by +Henri Hämäläinen

Disease of Being Busy

Increasing interest to movements like Downshifting, Slow Movement and Zen are clear indications, that people are starting to be fed up with their work and living in a busy world. There's too much work, studying, partying or whatever that makes people busy.

I've been lately visiting London and being busy and trying to be highly effective is visible there even in jogging. People run there really fast! I go for a jog there quite often and I'm always the slowest runner on the street. It shouldn't be because of my shape, since I should be in an OK shape with few triathlons done in the past years.

My personal learning from few years ago is that I'm most ineffective when I'm busy. When my calendar is full or I'm trying to tackle it all, that's the point I'm not getting much value done. I do run around doing things, but being busy and being effective are two totally different things. It's easy to be busy, and it's hard to be effective.

Once in a while I notice that I'm lacking time to do all the things I'm planning to. That's the point I get ineffective. I've got better to notice this in myself and I've learned to prioritize. I do have a mission statement written to myself and I like to read that one then, to remind myself about priorities in life and work. After reading those I do go through all my to be done things and always find something to set aside. There are always things you can leave undone and some things you can do later.

It takes courage to say no to someone. To say that I don't believe the thing you are asking from me is more important than the thing I'm working on. Specially when you have a supervisor who is asking. But this one skill, is one of the most important skill you will or will not learn during your career. The most effective people are the ones who can say no and have empty slots in their calendar.

There's also the other side of wanting to be busy. As young kids learn bad habits from older "cool kids", the same way newcomers in organizations learn to admire busyness from their more experienced peers. Being busy is disease in many of the organizations. Being busy is too often thought to be an indication of being important.

Being busy is always a selection. There might be days everyone needs to work in the busy mode, but that should be an exceptional state, not a standard way of working. Being busy is always a selection, always.

The reason why I'm worried about people being busy is that being busy affects to all of us. Busy people are unhappier and unhealthier. Organizations are less effective with busy people. It might sound an overstatement but we all lose money and affect each others happiness by being busy. We ruin our organizations and life environment with being busy. Being busy is a real disease.

I start to sound quite hippy saying all of these, but I can assure that I personal interest behind all of this: I really do hate busy unhappy people.

Written by +Henri Hämäläinen

Book Review: All The Devils are Here by McLean and Nocera

For some time I've wanted to understand more about the reasons of 2008 financial crisis. I did know the basics of the housing bubble, but not much more. That's the reason I got All the Devils are Here: The Hidden History of the Financial Crisis by Bethany McLean and Joe Nocera.

I was enthused to read the book. I had positive thoughts about the book and I really tried to like it. But I didn't. Book did explain why the crisis happened and introduced all the players who had played major role creating the housing bubble. The problem for me was, that the authors focused to people and companies so much that the actual problem was hidden behind all the blaming.

Authors Bethany McLean and Joe Nocera are both journalists and full time writers. This unfortunately shows in a bad way. The book would have worked in 40 separate articles, but it didn't work as long book. The full story wasn't well taken in to account with the separate twists to it.

I didn't like the blaming culture there was in the book. Most of the bankers and people mentioned in the book must have been money graving idiots, who made millions and millions with screwing others, but I don't still think blaming them gets us anywhere. This book wasn't only about blaming, it did discuss about the system a bit, but it focused too much on the individuals who had been creating the system.

I believe blaming culture actually creates the basis for the macho culture to exist. Then the macho culture creates these idiots who play the systems and create their own rules. So in a way I believe these kind of books doesn't solve the problem, but actually are part of the system that cause them.

Maybe it was my fault, that I didn't understand the book from the title. It really talks about the devils, not about global systems that created the devils. Still the book I would like to read, would search to understand the system. This wasn't the book I was hoping for.

I do believe there are people who like these kind of books. They are the people who like blaming others, I don't. I don't recommend this book to anyone. I didn't like it and I found it quite boring to read.

Written by +Henri Hämäläinen

Book Review: The New Jim Crow

Once in a while I try to find books from subjects I don't know about. This time I got my hands to very important book The New Jim Crow: Mass Incarceration in the Age of Colorblindness by Michelle Alexander. It's a book which reveals that racial discrimination still exists in US and it is almost comparable to the ages of slavery.

Book goes through the history of racism from early days of US to the latest moments with Barack Obama being the president. Book tells the story of Drug War and how it is actually a war against black people and not that much about drugs.

Michelle Alexander is associate professor of law in Ohio and has been involved in many civil rights campaigns. She definitely has a good view on current justice system and knows what she is talking about.

I don't live in US, so I have an outside view to the country. It was shocking to read many fact about US. The amount of prisoners in US prisons is huge and the vast majority of those are black males. Also I was surprised to find out that prisoners can't vote and how huge sentences you can get from minor drug possessions. As an example in Finland (where I live) we have 10-times less people in prisons when equalized to the amount of people overall. Also in Finland everyone has the right to vote, even prisoners.

As this is a review of the book, I don't want to dig too much into my own views about the subject. What is certain is that this book will definitely raise questions and thoughts. The subject isn't that close to me, I'm a white person living outside US, but still I found it important and interesting. It feels that I'm telling about subject, that I shouldn't be criticizing or supporting, since I'm not involved. I do want to support human rights everywhere, so I encourage people to read the book.

Book was well written and had lot of quotations and supporting material included. Even so, that it became bit cumbersome to read. That's my critic for the book. With better editing, I believe book could have been made easier to read and understand. The current editing will turn down some of the readers who should read this book.

Hopefully the issue behind the book will be raised to the attention it needs soon. Also I hope people will read this book and talk about these issues. Racial discrimination is far from over. It needs attention. This book will help to understand how it is happening.

Written by +Henri Hämäläinen

Book Review: The Essential Deming: Leadership Principles from the Father of Quality

This time I got my hands on the book The Essential Deming: Leadership Principles from the Father of Quality. I have to admit that I wasn't really excited to read the book. Demings thoughts have been coming up from so many different directions, that I wanted to give him a shot. I'm glad I did, his thoughts were marvelous.

This book isn't really a book and neither it is written by Deming. This book is a collection of Demings writings, personal notes and speeches from throughout his career. It goes through all the main thought Deming was talking about in his books and his teachings. It tells those in a bit shorter format, but I think it was enough for me.

The book goes quite far back to 1950's and 1960's in telling what has been the problems with companies back then. Strangely the problems haven't really changed that much from those years. Of course many aspects have changed, but the underlying problems are the same. Also many of the solution proposals hopefully suit to current organizations as well.

I mark to books pages I will come back later for reference or future investigation. From the books I've read this might have had most markings done by me. There were quite a few good thoughts and sentences that will come handy in the future.

I have to admit that Demings thought were not totally strange to me. I've read those from multiple sources beforehand, but this was the first time I read his own words. That might have helped me a bit on understanding this book. It's not difficult book to read, but it needs some thinking to understand.

It was an excellent book and I enjoyed it. Even though it's old, thoughts are valid and valuable. This is a book which many if not all the the people who care about their organizations improvement should read.

Written by +Henri Hämäläinen